Exchanges: Within 30 days of original invoice date add $6.00 $1.00 for each additional item to help cover our return Shipping and Handling costs. Accompanied by return card enclosed. Sale Items are only exchangeable for size only.
Returns: Within 30 days for new, unused products with tags on item in original box if applicable and hygienic liner in place if applicable. NO EXCEPTIONS. Call for a return authorization immediately at 800-897-7405. Packages beyond 30 days or without RA will be refused.
Defective Merchandise: Subject to our inspection, the items will be replaced within 30 days of original invoice
Out-of-Stock- Undeliverable – Canceled Orders: Credit will be issued on items out of stock, cancelled prior to shipping or undeliverable within 30 days, if customer does not want to place the order on backorder.
Online: MasterCard, Visa, Discover
By Phone: 800-897-7405
By Fax: 800-879-7405 orders completed between 10-6pm Central Time
Subject to stock. Back orders shipped ASAP. Customers will be notified of any lengthy delays.